About CNI

About Us

Welcome to CNI! Established in 1993 as an Ohio-based company, we were formed through a collaboration of 17 Ohio independent local exchange companies (ILECs). After over 25 years of service, CNI has grown its ownership base to 21 ILECs and one electrical cooperative. While still based in Ohio, we have extended well beyond our local service providers to communication providers located throughout the United States.

CNI’s ability to provide the highest quality communication offering to local providers is found in the company’s commitment to operating its network and service with integrity; and to be an early adopter of new and innovative voice, video, and Internet access and data applications. CNI’s commitment to local communication providers is stronger today than ever. CNI has invested in IPTV infrastructure to deliver HD and SD video over our regional fiber network. In order to ensure the reliability of voice offerings, CNI has added Quality of Service (QoS) and Quality of Experience (QoE) metrics to its traditional voice and IP voice service offerings. Customers of CNI, and its partners, receive the added benefit and peace of mind knowing the services they receive are monitored and supported 24/7/365 by CNI’s Network Operations Center (NOC) and Call Center. CNI’s NOC and Call Center are located in Wapakoneta, Ohio, and staffed 24/7/365 with experienced and knowledgeable subject matter experts.

Mission Statement

To assist Clients by providing competitive communication goods and services. This is achieved by networking the combined strengths and resources of CNI and its clients. This will meet the goals of the shareholders by realizing collectively what cannot be accomplished individually.

1.) We live our Values

2.) Operating Excellence

3.) Act with Speed

4.) Communicate Openly

5.) Company Collaboration

 

Vision Statement

To be the premier Operations Support and Development Center for next-generation Broadband Service Providers. This will be achieved by focusing our core competencies in fulfilling the needs of our Clients. CNI’s core competencies include: 
1.) State-of-the-Art Content and Applications

2.) Middle Mile transport and access services

3.) Network operations support services

4.) Operation service bureau/Data center

5.) Call Center services to our clients’ customers

 

All of which are intended to complement our clients’ operations in order to enhance the experience subscribers have when utilizing our clients’ services. We will be successful in realizing this vision by developing a win-win-win relationship between CNI, our clients, and our clients’ subscribers.

CNI and IFN Promote Dave Frey To COO

WAPAKONETA, Ohio, Oct. 14, 2020 – COM NET, INC (CNI), a communication industry leader in data, voice, and video services, recently announced the promotion of David Frey to Chief Operations Officer (COO). Frey was previously Chief Financial Officer (CFO). In his new...

NTCA Video

CNI’s ability to provide the highest quality communication offering to local providers is found in the company’s commitment to operate its network and service with integrity; and to be an early adopter of new and innovative voice, video and Internet access and data...

CNI Flyer

CNI’s ability to provide the highest quality communication offering to local providers is found in the company’s commitment to operate its network and service with integrity and to be an early adopter of new and innovative voice, video and Internet access and data...

Testimonial About CNI

3 Rivers Communications made the switch to CNI in November of 2019. We were impressed from the beginning. Their core values and culture lined up with ours, and it didn't take us long to know CNI was the right company to partner with for after-hours support. They...

DDoS Mitigation

Did you know that all of our DIA customers enjoy real-time Distributed Denial of Service (DDoS) protection and mitigation as part of their service? Even high end, sophisticated attacks are stopped within seconds of being launched. Since we do not employ "blackhole"...

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Office

13888 County Road 25A
Wapakoneta, OH 45895

Hours

24/7/365

Call Us

419-739-3100