About CNI

About Us

Established in 1993 as an Ohio-based company, we were formed through a collaboration of 17 Ohio independent local exchange companies (ILECs). After over 30 years of service, CNI has grown its ownership base to 21 ILECs and one electrical cooperative. While still based in Ohio, we have extended well beyond our local service providers to communication providers located throughout the United States.

CNI’s ability to provide the highest quality communication offering to local providers is found in the company’s commitment to operating its network and service with integrity; and to be an early adopter of new and innovative voice, video, and Internet access and data applications. CNI’s commitment to local communication providers is stronger today than ever. CNI has invested in IPTV infrastructure to deliver HD and SD video over our regional fiber network. In order to ensure the reliability of voice offerings, CNI has added Quality of Service (QoS) and Quality of Experience (QoE) metrics to its traditional voice and IP voice service offerings. Customers of CNI, and its partners, receive the added benefit and peace of mind knowing the services they receive are monitored and supported 24/7/365 by CNI’s Network Operations Center (NOC) and Call Center. CNI’s NOC and Call Center are located in Wapakoneta, Ohio, and staffed 24/7/365 with experienced and knowledgeable subject matter experts.

Mission Statement

To assist Clients by providing competitive communication goods and services. This is achieved by networking the combined strengths and resources of CNI and its clients. This will meet the goals of the shareholders by realizing collectively what cannot be accomplished individually.

 

1.) We live our Values
2.) Operating Excellence
3.) Act with Speed
4.) Communicate Openly
5.) Company Collaboration

 

 

 

Vision Statement

To be the premier Operations Support and Development Center for next-generation Broadband Service Providers. This will be achieved by focusing our core competencies in fulfilling the needs of our Clients. CNI’s core competencies include:
 
1.) State-of-the-Art Content and Applications 
2.) Middle Mile transport and access services
3.) Network operations support services
4.) Operation service bureau/Data center
5.) Call Center services to our clients’ customers 

 

 

 

All of which are intended to complement our clients’ operations in order to enhance the experience subscribers have when utilizing our clients’ services. We will be successful in realizing this vision by developing a win-win-win relationship between CNI, our clients, and our clients’ subscribers.

 

Memberships

Indiana Rural Broadband Association
ACA Connects
NCTC

CNI Defends DDoS Attacks Case Study – Download

by | May 3, 2021 | CNI Features | 0 Comments

CNI Defends DDoS Attacks with Corero SmartWall Solution   Industry: Internet Service Provider Challenge: CNI’s network is targeted by more than 1,000 DDOS attacks per month, that very greatly in duration; most are under 15 minutes, some are around a minute, and...
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NTCA Video

by | September 3, 2020 | CNI Features | 0 Comments

CNI’s ability to provide the highest quality communication offering to local providers is found in the company’s commitment to operate its network and service with integrity; and to be an early adopter of new and innovative voice, video and Internet access and data...
Read More

CNI Flyer

by | September 2, 2020 | CNI Features | 0 Comments

CNI’s ability to provide the highest quality communication offering to local providers is found in the company’s commitment to operate its network and service with integrity and to be an early adopter of new and innovative voice, video and Internet access and data...
Read More

DDoS Mitigation

by | August 5, 2018 | CNI Features | 0 Comments

Did you know that all of our DIA customers enjoy real-time Distributed Denial of Service (DDoS) protection and mitigation as part of their service? Even high end, sophisticated attacks are stopped within seconds of being launched. Since we do not employ "blackhole"...
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Privacy Statement

We're Here To Help!

Office

1720 Willipie St.
Wapakoneta, OH 45895

Hours

24/7/365

Call Us

419-739-3100