Sales and Service Sourcing & Quoting Specialist

Position Description

• This person will Interface with NOC, Sales, Billing, Accounting, Interconnected Broadband Service Providers, 3rd
  Party Carriers and Outside Plant Contractors while conducting business for Com Net’s operating division and wholly
  owned subsidiaries: Tier2 Communications, Independents Fiber Network and Bright Long Distance. The main duties
  require that they will take direction from the Transport Supervisor/Project Manager while obtaining quotes, sourcing
  transport services and placing access orders.

Primary Responsibilities

• Assist Transport Supervisor/Project Manager in the fulfillment of transport service orders and quotes
• Generate and issue quotes for transport services, follow-up and track quotes until order placement or quote
  expiration/loss
• Source pricing for transport services
• Become familiar with suppliers’ circuit provisioning, access service requests, quoting and ordering systems
• Show persistence when following up with Carriers to obtain necessary information for quotes
• Become familiar with Tariffs and Interconnect Agreements as applicable for processing requests for transport
• Process requests for quote and service upgrade orders through billing in our system that provides
  accountability and tracking of transport services
• Establish and maintain contacts with suppliers of wholesale transport services
• Work with Transport Team to develop and implement departmental standardization
• Other duties as assigned by the Transport Supervisor/Project Manager

Requirements

• Demonstrate strong analyzing and problem-solving skills
• Must possess an assertive, persistent personality – not afraid to take charge
• Must be an excellent communicator – interpersonal communication skills are mandatory
• Possess exceptional negotiating skills
• Strong organization and time-management skills
• Must be detail-oriented
• Ability to multitask and meet deadlines
• Ability to work independently
• Ability to follow processes
• Ability to think logically
• Proficient in MS Excel

Desired Candidate Qualifications

• Sales Experience
• Project Management skills
• Outside Plant Fiber Optic Knowledge
• Ethernet Forum Knowledge
• Comprehend circuit provisioning terms
• Comprehend Ethernet Circuit Design layout and Ethernet Transport Service Terms

Education and Experience

• Associate’s degree (A.A.) or equivalent from a two-year college or technical school; or one-year related experience and/or training; or equivalent combination of education and experience.